Customization
Three levels, one ladder, no surprise minimums.
You can confirm a direction with a handful of finished pieces, or commit to a dedicated pack once the line has buyers. The quantity ladder is the same at every level, and it is published here rather than quoted at the end.
The three levels
What each level actually covers
Level 01
Reference components
1–5 pieces
- Reference bottle from the current standard range
- Current standard cap and pump, no tooling
- Digital label applied to the reference component
- Generic box or sleeve for presentation
Best for: confirming the scent, photographing the concept, showing a buyer before you commit.
Level 02
Digital print labelling
Short runs, quoted against the brief
- Your artwork across label, sleeve and card
- Laser marking or high-resolution UV transfer
- Colour matched across several directions
- One bottle family across the range
Best for: launching a first line without tooling, testing several directions on one shelf.
Level 03
Dedicated packaging
300–2,000 pieces, tiered
- Dedicated bottle finishing and decoration
- Private-mould cap or closure
- Dedicated rigid box, insert and assembly
- Specification sheet and sealed reference sample
Best for: established lines, gifting programmes, spa and hotel accounts.
Level 03 is the only level with a packaging minimum, and the minimum is a property of the component rather than a policy: bottles, pumps and printed boxes are tooled and printed in fixed runs.
Quantity ladder
Where the floors sit
| Component or process | Quantity floor | Note |
|---|---|---|
| Finished goods on reference components | 1–5 pieces | Trial and sampling, standard bottle and pump |
| Standard bottle and standard pump | 300 pieces | Lowest point of the packaging ladder |
| Dedicated coating, screen print or fired decoration | 500–1,000 pieces | Depends on process and surface area |
| Private-mould cap or closure | 1,000–1,500 pieces | Tooling quoted separately against the brief |
| Dedicated rigid box or set | 1,000–2,000 pieces | Structure, insert and assembly counted together |
Total packaging volume tops out at 2,000 pieces per component combination. If a brief needs more than that, it is handled as a separate project rather than quoted from this page.
Sampling
What a sample actually settles
Before the sample
Feasibility is checked across nine customisation points — bottle, neck, pump, cap, box, label, scent, concentration and fill size — so a component conflict is found before money is committed, not at the sampling stage.
You receive one of three answers in writing: workable as specified, workable with a substitution, or not workable.
After the sample
- The approved sample is sealed and held as the reference.
- A specification sheet records scent code, concentration, fill volume, appearance, spray function, leak criteria, decoration position and artwork version.
- Production is judged against that sheet, not against memory or a photograph.
Questions
Asked before every first order
Who actually makes the product?
We do not describe the ownership of the facilities we work with, and we do not display their certificates on this site. What we can tell you is what we do: develop the fragrance direction and packaging specification with you, verify feasibility across the nine points, hold the sealed reference sample, and manage production and documentation for your market. If your process requires a site visit before an order can be placed, say so in the brief and we will tell you early whether we can support it.
What is the smallest order you can take?
Finished goods on reference components start at 1–5 pieces. Dedicated packaging starts at 300 pieces and steps up to 2,000 depending on bottle, pump and box. There is no third range in between, and we would rather say that now than after you have designed a label around it.
Can I use my own bottle and pump?
Usually yes, subject to the feasibility check. Send the component specification or a sample photograph with dimensions. If the neck, collar and cap do not fit, we say so before quoting rather than after.
How quickly will I hear back?
First reply within 24 business hours, and a feasibility note with quotation in about five business days. The file carries the name of the person answering it, from brief through to shipment.
Do you provide documents for my market?
On request: SDS, CoA, IFRA conformity and stability reports. The list separates what we provide from what you or your local importer must file, so you can see your own obligations before you commit.
Can you match a fragrance I already sell?
Describe the family, the weight and the impression you want, or send a sample. We do not work from another brand’s name, and we do not put third-party brand names on pack or page.
Can I hold inventory with you and reorder later?
No inventory is held against a page like this one. Reorders are quoted against the approved specification and the component availability at the time of the order.
Send the brief. We will tell you which level fits.
Market, directions, quantity and packaging level are enough to start. First reply within 24 business hours.